SHIPPING POLICY

Shipping anywhere in the U.S. is $4.05 for the first item and $1.50 for each additional item. Delivery confirmation is included.

Shipping to Canada and any Non-US location, will be calculated when order is placed.

Orders are usually processed within 1-3 Business Days.  Processing does not include shipping time.  All orders are shipped Post Office Priority Mail.  Delivery is 2-3 days average.  Canada and Non-U.S. locations are longer.

We are located in Connecticut, which is on the East Coast.  Orders received after 6:00 PM EST, will be considered as being received the following day.

RETURN POLICY

Please CHECK all information prior to submitting your order.  Contact us as soon as possible, if you feel you’ve made a mistake.  If we did not already process the order, we will make the necessary corrections. 

Due to the personalized nature of our products, we do not accept returns except as stated below:

We will replace any product at NO COST in which WE made a mistake in spelling, incorrect mat or incorrect product.  Please retain copies of original invoices for proof of any mistake.

If YOU made a mistake, such as incorrect spelling of a name, incorrect category, mat color or any other incorrect personalization, you may return the item at YOUR expense and we will replace the item with a corrected one for 50% OFF the original Retail Price.