Lil' Sunshine Gifts Photo Cookie (Sugar) - Cocolate Pops

PHOTO COOKIE (SUGAR) - CHOCOLATE POPS - MINI CAKES - COLOR-IN COOKIES

ORDER / CONTACT FORM

Due to the personalized nature of these items.....You can order personalized photo cookies or request information by filling out the form below. We will calculate your total, including shipping and sales tax (Connecticut Residents Only), and contact you shortly to confirm your order and personalization options or answer any questions you may have....You are not obligated to purchase the items you're requesting information on until we contact you to discuss the details and you approve the order.

GENERAL COOKIE & SHIPPING INFORMATION AT THE BOTTOM OF THIS FORM

You can also write to us at:

Lil' Sunshine Enterprises

P.O. Box 110466

Trumbull, CT 06611

or call:

203-445-0682

866-954-5786 (Toll Free)

NOTE: We are a reseller for these items. Cookies are shipped directly from our wholesaler.

Name:

Street Address:

City:

State Zip

*email address:

*required

Phone Number:

*required

Cookie, Pop or Mini Cake:

Size, Shape, Photo, etc.

Occasion:

Product Quantity:

Dozen Other

Date of your event:

Date needed by:

Optional instructions, comments or questions:

Email your photo to us at: toula@LilSunshineGifts.com

Please include your name and phone number in the email with your photo attachment.

GENERAL COOKIE & SHIPPING INFORMATION

NOTE: We are a reseller for these items. Cookies are shipped directly from our wholesaler. These are their guidelines.

FAQ's

What is the minimum amount of time needed to order logo or photo cookies?
We can ship your order of 200 or less cookies on the third business day after we receive both your order and your photo/logo image. For example, if we receive your order and image on Monday, we can ship your order on Thursday. Please call us to place rush orders.

How long does it take to get an order, when should I order?
We request at least a 1 (one) week notice for orders. We recommend ordering 2-4 weeks in advance. This allow for any problems receiving your image. You can change quantities until the Friday before your order ships. RUSH ORDERS ARE AVAILABLE! (orders under 1 week), please call us for rush orders.

How much extra is personalization?
Nothing, the personalization is free. We reserve the right to edit text to make the best possible image, we will contact you if we feel this is a drastic change. We also reserve the right to charge a small fee for any extensive photo editing-we will contact you to discuss.

How are the cookies packaged?
All cookies are individually wrapped in a cello bag tied with curling ribbon. There is no additional charge for bags or ribbon. We also gift box & gift tin for a small additional charge. All products are well packaged in bubble wrap to protect from damage.

How do I get my image to you?
Email the photo to us at toula@LilSunshineGifts.com. Please add your name and phone number in the email. You may also mail the image to us after placing an order. Or print our order form and mail it with your picture.

Are the photos returned?
Yes, all originals are returned with your order.

How many pictures can I use?
You can use one picture/image per dozen cookies. The only exception is 2" cookies, one picture/image per 24 cookies. During the months of September-December & April-June, our busiest time, we respectfully request customers limit the amount of images they send per order. Please do not send more then one image per 24 cookies.

What flavor cookies do you offer?
Our standard flavor is a fresh baked butter sugar cookie for all shapes. For round cookies, we also offer chocolate chip, oatmeal raisin, M&M & Chocolate White Chip. There is an additional fee for cookies other then sugar as much more cookie dough is required to achieve the right spread for the image.

Do you cookies contain nuts? Does your facility use nuts?
None of the cookie or cake products contain nuts, nor do the pans the bakery uses to bake them ever touch products with nuts. However, the icing we use to apply the images to cookies and/or decorate the cookies, or cakes has a nut allergy warning. It is processed in a factory that makes products with nuts.

What types of images or artwork do you accept?
Basically, anything. JPG, BMP, TIF, GIF, PDF, PNG, EPS, or PSD format. Minimum resolutions are 200 dpi or 72 dpi at 100%. We recommend either emailing us the file or mailing in original photo. We will contact you (time permitting) if we believe your photo will not come out nice.

Mail: Lil' Sunshine Gifts - P.O. Box 110466 - Trumbull, CT 06611
E-Mail: toula@LilSunshineGifts.com

How are the cookies packaged?
All cookies are individually wrapped in a cello bag tied with curling ribbon. There is no additional charge for bags or ribbon. We also gift box & gift tin for a small additional charge. All products are well packaged in bubble wrap to protect from damage.

What if my order arrives damaged?
We are experts at shipping our products. However, accidents do happen. We will replace any cookies damaged in the shipping process free of charge if we are notified within 24 hours. Cookies can not be returned by law.

How much is shipping?
Shipping is available throughout the United States using UPS. We also ship Internationally. Shipping prices depend on the amount of cookies ordered, the weight of the package and the distance. During the months of May-September, we highly recommend shipping 2^ndDay Air or Overnight. There maybe an additional $3.00 ice pack charge or $7.00 cooler charge in the summer for shipments.

What is the shelf life?
Since our products do not contain preservatives, we recommend consuming them in 2-4 weeks,
For keepsake, un-refrigerated 3-6 months or more. Cookies are freezable for 6 months or more.

Are the cookie images completely edible?
Yes, 100%. The image is printed on sugar paper (frosting sheets) with food coloring ink. The edible image has no taste.

Do you touch-up images?
Yes, if we receive a photo with minimal scratches tears or discolor we will fix it at no additional charge. We will also contact you (time permitting) if we feel your photo will not work well. We will do our best to make your picture look its best. We reserve the right to edit text to make the best possible image, we will contact you if we feel this is a drastic change.

Can we see the image before it's printed?
Yes, but only through email. We can send an electronic copy for approval. If customer has not responded by 24 hours the image will be printed out. Proofs are only available when orders are placed at least a week in advance.